FAQ

Signing up is fast. Click "Register," enter your name, email, date of birth, and preferred currency (USD or EUR), then create a strong password. You’ll need to confirm your email before you can deposit or claim bonuses. Always use your real name and address — this speeds up later KYC verification. If you have trouble verifying your email, try resending the activation link or contact support via chat or at support@arubabet.com.

Aruba Bet’s headline welcome offer is “Up to 50% & 50 Free Spins.” Typical requirements: a minimum deposit of $/€30 and a 30x wagering multiplier on the bonus portion unless otherwise stated. Bonuses usually require opt-in at the cashier or promo page before you deposit. Bonus terms — maximum cashout caps, eligible games, and expiry — vary, so always read the full T&Cs for that promotion. If you need the latest promo details, open the Promotions area or contact support.

No-deposit offers are rare and subject to strict terms. When available, they typically require a promo code or opt-in and carry limits such as a low maximum withdrawal (commonly $/€25) and tight wagering or wagering-free conditions. If you see a no-deposit code advertised, check the specific T&Cs — including expiry, game eligibility, and any requirement to make a real-money deposit before cashing out.

Aruba Bet accepts a wide range of methods: Bank Transfer, CASHlib, Flexepin, Interac, MasterCard, Mifinity, Neteller, PaySafeCard, Skrill, and Visa. You can hold balances in EUR or USD. Deposits are usually instant; withdrawals depend on the method — e-wallets are typically the fastest (often 0–24 hours after approval), card withdrawals can take 1–5 business days, and bank transfers may take 3–7 business days. Minimum deposit and withdrawal amounts vary by promo and method. Always complete verification to avoid processing delays.

A wagering requirement (e.g., 30x) means you must wager the bonus amount a specified number of times before withdrawing bonus-related winnings. Aruba Bet’s general rules: slots and scratch cards usually contribute 100% to wagering; table games, video poker, and live casino contribute around 10%; crash games often contribute 0%. Max bet while wagering is typically €/$5.00 or 10% of your available balance (whichever is lower). Bonus expiries and max cashout (commonly 10× the original deposit unless stated) also apply, so check each promo’s terms.

After registration or before your first withdrawal, Aruba Bet may request KYC documents: a government-issued ID (passport, driver’s license), proof of address (utility bill or bank statement dated within 3 months), and in some cases proof of payment method (photo of card with middle digits masked or a screenshot of an e-wallet). Upload these via your account verification area. Verification usually completes within 24–72 hours but can take longer during busy periods. Providing clear, valid documents speeds approval.

Aruba Bet carries a broad provider lineup: Betsoft, Pragmatic Play, Play’n GO, Yggdrasil, Evolution Gaming, Big Time Gaming, Quickspin, Evoplay, Hacksaw Gaming, Wazdan, Novomatic, and many more. You’ll find slots, progressives, table games, video poker, and live dealer titles. Game availability may vary by region and promotions; check the Games section for exclusive releases and new titles.

Yes. Aruba Bet’s site is mobile-friendly and optimized for modern smartphones and tablets. Most games run smoothly in the mobile browser without a download. Where available, dedicated apps may be offered for iOS or Android — check your device store or the site’s Mobile page for official links. For best performance, keep your browser and OS up to date.

Aruba Bet uses industry-standard security measures, including SSL encryption for data transmission and secure payment partners. Games come from licensed providers that use certified Random Number Generators (RNGs) to ensure fair outcomes. For regulatory transparency, check the site footer for the issuing authority and license number. Aruba Bet also publishes rules and payout policies so you have clear, accountable information.

First, clear your browser cache, try a different browser or device, and ensure your internet connection is stable. If problems persist, take screenshots and contact live chat for immediate assistance or email support@arubabet.com with details (account ID, transaction IDs, screenshots). For withdrawals, ensure your account is verified and you’ve met any pending wagering requirements. Support will guide you through any next steps and escalate where needed.

Customer support is available via live chat for fast help and by email at support@arubabet.com for detailed inquiries. There’s also a searchable FAQ section for common topics. Live chat is best for instant account or technical issues; email is useful for attaching documents or detailed account questions. Response times vary by channel and time of day, but chat is usually the quickest for urgent matters.

Aruba Bet promotes responsible play. You can set deposit limits, session time limits, loss limits, and take voluntary time-outs or self-exclude if you need a break. Support pages include information on problem-gambling resources and links to local help organizations. If you feel your play is becoming risky, use the account controls or contact support to adjust limits — it’s the fastest way to regain balance and control.