Support

At Aruba Bet Casino, support is built to be simple, personal, and reliable. Whether you have a question about your account, a deposit or withdrawal, a bonus term, or a game rule, our team is ready to help and will treat your issue with clarity, fairness, and urgency.

How to reach us — the quickest options

Live chat is the fastest way to get help. Open the chat from any page and you’ll usually connect with a specialist within a few minutes for real-time troubleshooting. For documentation or non-urgent requests, email us at support@arubabet.com — expect a reply within 24 hours, often sooner. If your issue needs extra investigation (for example, payment disputes or account verification), replies may take longer; we’ll keep you updated until it’s resolved.

Quick answers and a helpful FAQ

Before you contact support, check the FAQ and help center for instant answers to common questions. The FAQ covers account setup, verification steps, deposit and withdrawal procedures, bonus terms and wagering requirements, game eligibility, and responsible gambling tools. It’s a great first stop if you want a quick, clear explanation without waiting.

Support that understands payments and bonuses

Our team is experienced with the full range of accepted methods and currencies, including Bank Transfer, CASHlib, Flexepin, Interac, MasterCard, Mifinity, Neteller, PaySafeCard, Skrill, and Visa, in EUR and USD. If you have questions about deposit limits, bonus wagering, the “max cashout” rules, or why a transaction is pending, we’ll explain the details and next steps. For document requests and KYC checks, verification is typically processed within 24–72 hours, and we’ll tell you exactly what’s needed to speed things along.

What to expect during a support interaction

We aim to be approachable and efficient. Start with your account ID, a short description of the issue, and any relevant screenshots or transaction IDs to help us diagnose the problem faster. Live chat is best for immediate fixes and gameplay questions; email is ideal for sending documents or tracking a more complex case. For investigations that involve third-party processors or banking partners, resolution can take a few business days — we’ll provide regular updates so you always know where things stand.

Committed to fair, responsible service

Our support team is trained to handle account security, payment disputes, bonus clarifications, and game issues with professionalism and discretion. We also prioritize player safety: if you need deposit limits, time-outs, or self-exclusion, we’ll guide you through the tools and help you set them up quickly.

Reach out with confidence

If you prefer to learn more about Aruba Bet Casino before contacting support, see our full review for a quick overview of games, providers, and bonuses. When you’re ready, live chat and support@arubabet.com are the fastest ways to get help. We’re here around the clock to make sure your play stays fun, fair, and stress-free.